Contact Us

Our Offline Stores

Mon - Fri 9:00am - 6:00pm

Head Office

Email: xtemos.mail@mail.com
Call Us: (686) 492-1041
Address: 1060 Cudahy Pl, San Diego

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Chicago Office

Email: xtemos.mail@mail.com
Call Us: (686) 492-1041
Address: 7345 S State St, Chicago

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Get in Touch

    Frequently Asked Questions

    How do I place an order on Mobify.co.za?

    Browse our products, select the item you wish to purchase, add it to your cart, and proceed to checkout. Enter your delivery details, select your preferred payment method, and complete your order.

    Do I need an account to place an order?

    You may be able to check out as a guest if this option is available. Creating an account allows you to manage your orders, save your details, and track your purchase history.

    How will I know if my order has been received?

    Once your order has been placed, you should receive an order confirmation email containing your order details. Please check your spam or junk folder if you do not receive it.

    Can I change or cancel my order after placing it?

    Please contact our support team as soon as possible if you need to change or cancel an order. Changes may not be possible once an order has been processed or dispatched. Any cancellation or refund will be handled in accordance with our applicable policies and South African consumer law.

    Are all products listed on Mobify.co.za in stock?

    Not necessarily. Some products may be available immediately, while others may be on backorder or supplied on an order-on-demand basis. Please contact us to confirm availability before placing an order if stock timing is important to you.

    What happens if a product is out of stock after I place an order?

    If a product becomes unavailable, we will notify you and discuss the available options, which may include waiting for stock, choosing an alternative product, or receiving a refund where applicable.

    What payment methods do you accept?

    Available payment methods are displayed at checkout. These may include supported online payment gateways and other payment options enabled on our website.

    Is it safe to pay online?

    We use payment processing services to facilitate online transactions. Payment security depends on the relevant payment provider and its security measures. Please ensure that you complete payments only through the official checkout on Mobify.co.za.