Stock Availability & Order Disclaimer – Mobify.co.za

At Mobify.co.za, we strive to keep our product information, pricing, and stock availability accurate and up to date. However, due to high demand, supplier limitations, and unforeseen circumstances, product availability and pricing may change after an order is placed.

1. Backorders & Order-on-Demand Products

  • Certain products may be temporarily out of stock, available on backorder, or supplied on an order-on-demand basis.
  • These products may require additional time for sourcing and fulfilment.
  • Where applicable, we will communicate estimated delivery timelines once your order has been reviewed and confirmed.

2. Pricing & Stock Information Errors

  • While we make every effort to maintain accurate pricing and stock information, errors may occasionally occur due to system issues, supplier updates, or human oversight.
  • If an incorrect price or stock status is identified, we will contact you to explain the issue and discuss the available options.
  • Where a pricing error is identified before an order is processed, we may offer you the option to proceed at the corrected price or cancel your order for a refund, where applicable.
  • Any order cancellation or price adjustment will be handled in accordance with applicable South African consumer protection laws.

3. Order Cancellations & Refunds

  • If a product becomes unavailable or cannot be sourced within a reasonable timeframe, we will notify you and offer an appropriate solution.
  • Depending on the circumstances, this may include a full refund for the unavailable item or an alternative product, subject to your agreement.
  • Refunds will be processed in accordance with our applicable refund procedures and legal obligations. The time taken for funds to reflect may depend on your bank or payment provider.

4. Partial Shipments & Supplier Delays

  • If your order contains multiple products and some are available while others are on backorder, we may arrange partial shipments where feasible.
  • Additional delivery arrangements or charges, if any, will be communicated to you before proceeding.
  • Supplier delays, courier disruptions, and other unforeseen circumstances may affect estimated delivery times.
  • We will make reasonable efforts to keep you informed of significant changes to your order status.

5. Product Specifications & Images

  • Product descriptions, images, and specifications are provided for informational purposes and may be sourced from manufacturers or suppliers.
  • While we strive to ensure accuracy, minor variations in product images, packaging, accessories, or specifications may occur.
  • Customers who require confirmation of specific features, compatibility, model numbers, or included accessories are encouraged to contact us before placing an order.

6. Contact Us

For questions regarding product availability, pricing, backorders, delivery timelines, or order status, please contact the Mobify.co.za support team before placing your order.

Mobify.co.za

Website: https://mobify.co.za/

Email: [Insert your official support email]

Phone: [Insert your official contact number]

Please note: This disclaimer does not limit or exclude any rights you may have under the Consumer Protection Act or other applicable South African laws.